POLICIES
- Privacy Policy
Your privacy is important to us. "Words on the Go" collects only the information needed to fulfill orders, improve our website, and provide a great shopping experience. We keep your data secure and never share it with third parties without your consent, except as required to process your order (e.g., shipping partners). You can reach out to us anytime to review or update your information.
- Terms of Service
By using the "Words on the Go" website, you agree to these terms:
- Orders: All orders are subject to availability. We reserve the right to cancel orders and issue refunds for items out of stock or with pricing errors.
- Shipping: We strive to ship orders quickly; estimated delivery times are provided at checkout.
- Content: All designs, images, and content on our site are owned by "Words on the Go" and may not be copied without permission.
- Contact: For questions, reach out to our customer service team through our Contact Us page.
- Refund Policy
Your satisfaction is important to us! We accept returns within 30 days of purchase if items are unused and in original packaging. To start a return, contact our support team, and we’ll provide instructions. Refunds are issued to the original payment method within 5–7 business days after the return is processed. Please note that personalized items cannot be returned unless they are defective or incorrect.
- Accessibility
"Words on the Go" is committed to providing a website that is accessible to all visitors. We work to ensure our site meets accessibility standards and is usable by everyone, including those using assistive technologies. If you encounter any accessibility issues, please reach out to us directly, and we will do our best to assist you.